At your service
How can we
help you?
A quote, a certificate, a call, or help with your policy. Tell us what you need and our team will take it from there.
Not sure where to start?
Send a general enquiry →
Prefer to speak with us?
718-218-4433
Office hours · Eastern time
Mon–Thu: 9:30 a.m.–6 p.m.
Friday: 9:30 a.m.–2 p.m.
Send an urgent request to Isaak →
We review requests during business hours. For an urgent loss, call us and follow your insurer’s reporting instructions.
Submitting a request does not issue a certificate or bind, amend, or cancel coverage.
How can we direct your request?
Choose a category, then select your coverage. Each request goes to the appropriate member of our team.
PropertyCommercial real estate · Homeowners · Private properties
Commercial real estate
For larger properties, developments, and real-estate portfolios.
What details should I include?
Callback: Your preferred day and time.
Certificate: The holder’s name and full address, delivery email, and date needed.
Loss or claim: What happened, when it happened, and the policy number if known.
Policy or documents: The change or document you need, with a policy number if available.
Request received.
Homeowners
For your home insurance, including smaller residential properties.
What details should I include?
Callback: Your preferred day and time.
Certificate: The holder’s name and full address, delivery email, and date needed.
Loss or claim: What happened, when it happened, and the policy number if known.
Policy or documents: The change or document you need, with a policy number if available.
Request received.
Private properties
For privately owned rental properties and other individual properties.
What details should I include?
Callback: Your preferred day and time.
Certificate: The holder’s name and full address, delivery email, and date needed.
Loss or claim: What happened, when it happened, and the policy number if known.
Policy or documents: The change or document you need, with a policy number if available.
Request received.
BusinessBusiness insurance · Liability · Workers’ compensation · EPLI
Business insurance
For your business insurance, coverage reviews, and ongoing service.
What details should I include?
Callback: Your preferred day and time.
Certificate: The holder’s name and full address, delivery email, and date needed.
Loss or claim: What happened, when it happened, and the policy number if known.
Policy or documents: The change or document you need, with a policy number if available.
Request received.
Liability
For liability quotes, certificates, coverage questions, and policy service.
What details should I include?
Callback: Your preferred day and time.
Certificate: The holder’s name and full address, delivery email, and date needed.
Loss or claim: What happened, when it happened, and the policy number if known.
Policy or documents: The change or document you need, with a policy number if available.
Request received.
Workers’ compensation
For workers’ compensation quotes, certificates, and policy service.
What details should I include?
Callback: Your preferred day and time.
Certificate: The holder’s name and full address, delivery email, and date needed.
Loss or claim: What happened, when it happened, and the policy number if known.
Policy or documents: The change or document you need, with a policy number if available.
Request received.
Employment practices liability (EPLI)
For employment practices liability coverage and policy service.
What details should I include?
Callback: Your preferred day and time.
Certificate: The holder’s name and full address, delivery email, and date needed.
Loss or claim: What happened, when it happened, and the policy number if known.
Policy or documents: The change or document you need, with a policy number if available.
Request received.
SpecialtyJewelers Block · Ocean & inland marine · Fine art
Jewelers Block
For jewelry businesses, inventory, and related coverage.
What details should I include?
Callback: Your preferred day and time.
Certificate: The holder’s name and full address, delivery email, and date needed.
Loss or claim: What happened, when it happened, and the policy number if known.
Policy or documents: The change or document you need, with a policy number if available.
Request received.
Ocean & inland marine
For cargo, transit, warehousing, and inland marine coverage.
What details should I include?
Callback: Your preferred day and time.
Certificate: The holder’s name and full address, delivery email, and date needed.
Loss or claim: What happened, when it happened, and the policy number if known.
Policy or documents: The change or document you need, with a policy number if available.
Request received.
Fine art
For collections, galleries, dealers, and fine-art coverage.
What details should I include?
Callback: Your preferred day and time.
Certificate: The holder’s name and full address, delivery email, and date needed.
Loss or claim: What happened, when it happened, and the policy number if known.
Policy or documents: The change or document you need, with a policy number if available.
Request received.
Other assistanceGeneral enquiries · Billing & payments
Other insurance / general enquiry
Not sure which coverage to choose? Tell us what you need and we will direct your request.
What details should I include?
Callback: Your preferred day and time.
Certificate: The holder’s name and full address, delivery email, and date needed.
Loss or claim: What happened, when it happened, and the policy number if known.
Policy or documents: The change or document you need, with a policy number if available.
Request received.
Billing & payments
For invoices, payment questions, and billing assistance.
Please include your invoice or policy reference if available. Do not enter bank or payment card details.
Request received.
Urgent request
For time-sensitive matters requiring Isaak Friedman’s attention. Please also call 718-218-4433, extension 201. Online requests are not monitored continuously.
What details should I include?
Callback: Your preferred day and time.
Certificate: The holder’s name and full address, delivery email, and date needed.
Loss or claim: What happened, when it happened, and the policy number if known.
Policy or documents: The change or document you need, with a policy number if available.
Urgent request received.
Please do not include Social Security numbers, payment card details, or sensitive medical information.
